1. Introduction
Midian Career Servcies ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, including any mobile phone numbers you provide. It also outlines your rights and how we comply with the 10DLC (10-Digit Long Code) messaging regulations.
2. Information We Collect
We may collect the following types of personal information:
Contact Information: Your name, email address, phone number, and any information you provide through our contact forms or direct communications.
Usage Data: Information about how you interact with our website and services.
3. How We Use Your Information
We use your information to:
Provide career transition and outplacement services.
Respond to your inquiries and support requests.
Send you important service-related notifications.
SMS Communications: If you have provided prior express consent, we may use your phone number to send text messages regarding your account, service updates, or support .
Note: We do NOT send marketing text messages. Any SMS communication is strictly transactional or related to your direct inquiry and consent.
4. Text Messaging (SMS) & 10DLC Compliance
To comply with carrier regulations (10DLC) and the Telephone Consumer Protection Act (TCPA), we adhere to the following practices:
a. Consent:
By providing your mobile number and opting in via our web form or direct agreement, you consent to receive text messages from Midian Career Services .
Verbal Consent: If consent is provided verbally, a follow-up SMS will be sent confirming your opt-in to ensure documented proof of consent .
Opt-in Data: We retain records of your consent, including date, time, and method of opt-in (e.g., IP address or form submission), to comply with legal requirements .
You are not required to provide consent as a condition of purchasing our services unless the service specifically requires SMS communication .
b. Opt-Out (Stop) Instructions:
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us.
After replying STOP, you will receive a confirmation message, and no further SMS messages will be sent.
c. Help Instructions:
For assistance, reply HELP to any text message or contact us directly at [Your email address].
d. Message Frequency & Rates:
Message frequency varies depending on your interaction with our services.
Standard message and data rates may apply based on your mobile carrier's plan .
5. Sharing of Information (Strict Non-Disclosure)
We take your privacy seriously regarding SMS opt-in data.
No Third-Party Sharing: We do not sell, rent, loan, trade, or otherwise share your mobile phone number or SMS opt-in consent with any third parties for their own marketing or promotional purposes .
Service Providers: We may share information with trusted service providers (e.g., mass notification platforms, CRM systems) strictly for the purpose of delivering the SMS messages you requested. These providers are contractually prohibited from using your data for any other purpose.
Legal Requirement: We may disclose information if required by law or to protect our legal rights .
Specific 10DLC A2P Exemption Statement:
To comply with The Campaign Registry (TCR) requirements, we explicitly state:
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties" .
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect the most recent changes. We encourage you to review this page periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our SMS practices, please contact us at:
Email: tash@midiancareerservices.com
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